Developer & App Store Review

Account Deletion & Data Removal

Information on user data deletion requirements (Apple App Store Guideline 5.1.1(v) & Google Play Data Safety).
Implementation & Owner Review RequiredBILLFISH is currently in pre-release staging. Automated self-serve account deletion endpoints are in active implementation. Once production user accounts are enabled, in-app deletion will be available directly in Settings.

1. Commitment to User Data Control

BILLFISH respects your fundamental right to control your personal information. In accordance with Apple App Store Review Guidelines, Google Play Data Safety standards, and applicable privacy regulations, we provide clear procedures for requesting the complete removal of your account and associated personal data.

2. Planned In-App Deletion Workflow (Once Operational)

Upon the release of the production account management module, users will be able to delete their account and associated data directly within the application:

  1. Log in to your BILLFISH account on the mobile app or web interface.
  2. Navigate to Account Settings > Privacy & Security.
  3. Select Delete Account and read the data removal disclosures.
  4. Confirm deletion by authenticating your credentials. Your account and all active listings will be queued for permanent purge.

3. Manual Deletion Requests (Current Staging & Testing)

While automated self-serve endpoints are undergoing pre-launch integration, testers or early account holders can request manual account deletion at any time:

  • Send an email to support@onbillfish.com
  • Subject line: BILLFISH Account Deletion Request
  • Body: State your registered email address and username to verify account ownership.
Owner Review Item: Backend Deletion Routine Confirmation[Pending Owner Confirmation]: Confirm the backend database retention purging interval (e.g., immediate soft deletion with hard purge within 30 days) and verify the automated endpoint URL before submitting for app review.

4. What Data Is Deleted

When an account deletion request is processed, the following items are permanently removed:

  • User profile records (name, email address, profile avatar, account bio).
  • All active, drafted, and expired marketplace listings.
  • In-app direct messaging history and contact records.
  • Saved searches, bookmarked listings, and customized notification preferences.

5. Legitimate Retention Exceptions

In strict accordance with legal privacy standards, certain records may be retained temporarily where necessary for:

  • Compliance with statutory tax, accounting, or regulatory requirements.
  • Detecting, investigating, and preventing fraud, abuse, or security breaches.
  • Resolving ongoing disputes or enforcing active contractual obligations.

Any retained logs are securely isolated from standard operational systems and purged promptly once legal retention obligations expire.

6. Contact Details

For data protection inquiries or verification status, contact:

BILLFISH LLC — Data Protection
Email: support@onbillfish.com